Corporate Account Manager

WHO YOU ARE:

The Corporate Account Manager drives business growth by managing key accounts, strengthening client relationships, and identifying new opportunities. Acting as a trusted advisor, you will ensure client needs are met while positioning Fortrex as a valued partner. If you are a self-motivated professional with strong relationship management and consultative selling skills, and you are passionate about exceeding sales targets, we want to hear from you!

Apply today to join our team.

WHO WE ARE:

* The Leader in food-industry-related contract sanitation and food safety

* Over $1 Billion in sales with an excellent history of organic and acquisition growth

* Over 13,000 team members throughout North America

* Corporate headquarters in Atlanta, Georgia with team members working in over 300 customer plants throughout North America

OUR Mission:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

* Protect What Matters:
We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.

* Deliver On Our Promises:
We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.

* Win as a Team:
We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.

* Advance a Safer Future:
We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

WHAT YOU WILL DO:

The Corporate Account Manager ("CAM") plays a crucial role in driving the growth and profitability of the enterprise. CAMs own and manage their assigned accounts at a corporate level, implementing comprehensive strategies and fostering strong relationships across all branches of Fortrex. The following outlines the key job duties and responsibilities of a CAM:

Business Development & Revenue Growth:

* Drive revenue growth by identifying new business opportunities within existing corporate accounts and pursuing strategic initiatives that benefit both parties.

* Work closely with sales leadership to meet and exceed quarterly and annual sales targets for assigned accounts.

* Leverage deep industry and product knowledge to offer clients tailored solutions that enhance their business performance.

Client Retention & Growth:

* Strengthen client loyalty by delivering exceptional service, regularly engaging with stakeholders, and maintaining a pulse on their evolving needs.

* Identify upsell and cross-sell opportunities, presenting additional products or services that align with the client's goals.

* Ensure contract renewals and retention through ongoing relationship building and value delivery.

Strategic Account Management:

* Own and manage relationships with high-value corporate clients, serving as the main point of contact and ensuring their business needs are met.

* Develop and implement strategic account plans that align with client goals and drive growth opportunities for both the client and Fortrex.

* Proactively identify client needs, offering innovative solutions that deliver long-term value and strengthen partnerships.

Client Communication & Relationship Building:

* Masterfully communicate the value of Fortrex's solutions to C-level executives, decision-makers, and key stakeholders through clear, concise, and persuasive messaging.

* Manage client meetings and quarterly business reviews, delivering tailored presentations that demonstrate the ROI of our products/services.

* Actively listen to client concerns, anticipate their needs, and respond with relevant solutions to enhance their business operations and address challenges.

* Create and deliver compelling presentations using tools like PowerPoint, that clearly articulate product features, benefits, and unique selling points.

Collaboration & Teamwork:

* Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure seamless execution of client initiatives.

* Provide feedback to internal teams on client needs and opportunities to support product innovation and service improvements.

* Partner with the finance team to ensure accurate and timely billing, contract management, and financial reporting.

Reporting & Forecasting:

* Maintain up-to-date account records, pipeline activities, and sales forecasts in the CRM (e.g., Salesforce), ensuring accurate reporting to senior leadership.

* Provide regular updates to leadership on account performance, client satisfaction, and future growth potential.

Profitability and Pricing:

* Together with finance, analyze customer's profitability and build plans to enhance margins.

* Review financial data to make informed decisions related to pricing strategies.

* Engage in pricing discussions with corporate stakeholders to ensure…