Commercial Operations Analyst

Make your mark for patients

We are looking for a Contract Operations Analyst who is intellectually curious, adaptable and analytical to join us in our Market Access and Affordability Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically.

You are an individual contributor responsible for managing contract administration with significant financial and operational impact. You will focus on pricing accuracy, reimbursement resolution, and contract maintenance while driving process improvements and efficiency. You will process managed care rebates by analyzing large data sets against payor contracts
, resolve discrepancies, support system enhancements, and implement initiatives across Market Access & Pricing as well as immunology and neurology business units to optimize revenue and strengthen relationships.

Internally, you will work with your Contract Operations team, therapeutically aligned Business Units, Operations teams, as well as Sales, Finance, IT, Compliance, Legal, Marketing and Market Access. Externally, you will work with payors, pharmacy benefit managers (PBM's) and external consultants and vendors.

• Manage pricing accuracy, revenue optimization, and operational aspects of payor and PBM accounts.
• Analyze financial and operational data to identify discrepancies, resolve reimbursement discrepancies and prevent future occurrences.
• Create and maintain contracts, including pricing, membership, renewals, extensions, and cancellations.
• Collaborate with cross-functional teams (sales, finance, compliance, IT) to resolve complex issues and improve processes.
• Drive process improvement initiatives based on root cause analysis to enhance efficiency and accuracy.
• Build and maintain strong relationships with external stakeholders, including payors and PBMs.
• Partner with IT to troubleshoot system issues, perform UAT testing, and validate enhancements.
• Proactively monitor trends in reimbursement data and develop solutions to optimize operations.

Minimum Experience/

Skills Required:

• 5+ Years of demonstrated success in analysis, reporting, forecasting, actuary, and modelling
• Bachelor's Degree in Marketing, Finance, Statistics, Healthcare Management or related field

• MBA or MHA
• 3 years of pharmaceutical experience in rebate processing, Managed Care, formulary validation or Operations
• Experience in healthcare industry with proven track record in Contracts and Pricing
• Experience in analyzing very large and complex data sets
• Process improvement experience
• Experience with Model N/Revitas, SAP, MS Office, Excel, PowerPoint, Access

This position's reasonably anticipated base salary range is $86,400-$113,400 per year. The actual salary offered will take into account internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.

Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science.

At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet.

Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the…