Senior Sales Operations Analyst - Business Insurance
Listed on 2026-01-12
-
Business
Business Development -
Sales
Business Development
Senior Sales Operations Analyst - Business Insurance
Join to apply for the Senior Sales Operations Analyst - Business Insurance role at Gusto
About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle payroll, health insurance, 401(k) s, and HR so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses and build a workplace that reflects our customers.
About the Role
Gusto's Benefits Sales team is launching a new Business Insurance (BI) vertical. As a Senior Sales Operations Analyst, you will design, implement, and optimize processes and create reports to track performance.
Day-to-day
- Process & Systems Optimization
- Design and implement the BI Sales engine and AI-driven workflows.
- Create scalable system for quotas, territories, commissions for up to 60 representatives.
- Analytics & Insights
- Build and automate dashboards in Salesforce to monitor funnel and sales activity.
- Provide actionable recommendations linking data insights to automation.
- AI & Workflow Innovation
- Identify and prototype AI tools to reduce manual friction.
- Examine workflows and rep performance to recommend enhancements.
- Cross-Functional Partnership
- Act as trusted advisor to Sales, Finance, Analytics, Biz Tech.
- Identify risks and opportunities for AI and automation.
- Facilitate go-to-market readiness with documentation.
Requirements
- 5+ years in Sales Ops, Rev Ops, or similar GTM role.
- High proficiency in Salesforce.
- Proficient in AI and automation assessment.
- Builder’s mindset and analytical proficiency.
- Excellent communication skills.
Preferred Qualifications
- Experience in payroll, HR tech, or SMB SaaS.
- Experience designing automations or AI workflows.
- Strong cross-functional relationships.
- Experience building systems for new sales motions.
Compensation
Competitively $104,490–$128,000 for Denver, Atlanta & Las Vegas; $126,530–$155,000 for San Francisco & New York; $97,960–$120,000 for Phoenix.
Work Location
Expected to work 2–3 days per week from Gusto offices in Denver, San Francisco, or New York City.
EEO Statement
Gusto is an equal opportunity employer committed to diversity and inclusion.
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Business Development and Sales
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