Strategy and Operations Principal Lead, gTech Users and Products

Share Strategy and Operations Principal Lead, gTech Users and Products

X Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. The application window will be open until at least October 21, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Sunnyvale, CA, USA;
Atlanta, GA, USA;
Boulder, CO, USA;
Chicago, IL, USA;
New York, NY, USA;
Los Angeles, CA, USA;
San Francisco, CA, USA
.

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.

• 2 years of experience creating complex data sets, data modeling, and reporting.
• 2 years of experience in advertising, consultative sales, business development, or a digital media environment.

In this role, you will lead strategy development and execution with executive leadership for gTech Users and Products (gUP), one of Google’s largest operating teams, which is responsible for providing customer care and technical support for nearly all Google products. You will have an opportunity to shape how Google launches products, how we provide support, how we drive efficiencies across a global operations team, develop scalable processes, onboard new partners, resolve top user issues, and how we provide technical implementation services to some of Google's most strategic partners.

You will stay focused on driving the highest-level company priorities with strong day-to-day operations through organizational design, long-term planning, and management support. You will use the strong set of business skills to craft stories and discover insights to help gUP make wide-ranging business decisions.

The purpose of the gUP GTM Business Strategy team is to function as internal consultants, providing business critical insights using internal and external resources, ensuring cross-functional alignment of goals and execution, and managing change management initiatives.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

In this role, you will lead strategy development and execution with executive leadership for gTech Users and Products (gUP), one of Google’s largest operating teams, which is responsible for providing customer care and technical support for nearly all Google products. You will have an opportunity to shape how Google launches products, how we provide support, how we drive efficiencies across a…