Continuous Improvement Manager

Location-Wolf Creek Distribution Center-Atlanta, GA

Shift-Monday-Friday-8AM-5PM

The candidate for this role needs to be able to coach and influence others, including those that do not directly report to them, by clearly communicating vision and purpose to drive a deep understanding of Nike Continuous Improvement. This role will require multi-faceted support of Distribution Operations through the continuous improvement journey, from workshop facilitation to daily metrics gathering to job aid creation, all toward the goal of helping our Nike Athletes reach their peak performance.

The Continuous Improvement Manager will establish consistent methods, tools, and ways of working; build operational rigor and problem-solving capabilities; and partner with Nike and 3PL leaders to improve service, cost efficiency, and long-term performance.

This role serves as a key partner to Distribution Operations, coaching Athletes on the floor toward peak performance as well as planning future improvements to Distribution Center processes, systems, & material handling equipment.

• Support the development of the continuous improvement strategy for logistics, cultivate a culture of continuous improvement, and coach functional business partners on our operating system.
• Serve as a subject matter expert and coach for continuous improvement principles, tools, and techniques to drive a culture of operational excellence within the distribution center team.
• Identify improvement areas and set priorities by offering data-driven analyses on distribution center performance and processes.
• Utilize root cause analysis and lean process design principles to identify and eliminate waste and non-value-added activities within the distribution.
• Cross functional collaboration across the NASC network to benchmark, teach others, and learn from other Nike sites.
• Collaborate with stakeholders at various levels to drive alignment, foster collaboration, and ensure integrated execution of initiatives.
• Establish and maintain standards based on industry best practices to drive continuous improvement and operational efficiency.
• Document, standardize, and enhance CI tools and processes to ensure consistent application and effectiveness across the supply chain.
• Internally assess prioritized work, align teams around measurable KPIs, and clearly scope initiatives the Nike CI team will deploy to support.
• Independently assess progress, hold teams accountable to agreed up measurable KPIs, and professionally escalates where help is needed.
• Validate initiatives post-implementation and build out communication feedback loop to senior leadership.

Nike’s new distribution facility in Wolf Creek, GA requires dedicated continuous improvement leadership to translate strategy into execution. This role is part of our North America Operations function focused on driving benefits of scale and promoting a common strategic approach. This role will partner with Nike operations leadership, 3PL partners, and cross-functional teams to establish the methods by which daily performance is measured, problems are identified, and solutions are implemented to ensure operational targets are met.

The Continuous Improvement (CI) team serves the operations teams across the North America Supply Chain with a standard, market-driven Operating System focused on three pillars.

Design:
Creation of standard logistics templates on the intersection of processes and people, the infrastructure and automation that they function within, and the tech products they work with.

Run & Improve the Business:
Through coaching and development, cultivate a culture of continuous improvement to empower Logistics teams to enact problem…