Business & Operations Professional Associate Director

Job Family:
Operational Effectiveness

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain NACI

• As a Business Growth & Operations Professional Associate Director, you will be responsible for driving account growth, strengthening client relationships, supporting business development efforts, and managing client engagements across federal health programs.
• You will work closely with clients, account leadership, delivery teams, and recruiting staff to identify opportunities, support successful contract execution, and ensure high levels of client satisfaction.

• Serve as a trusted point of contact for clients and support successful execution of contracts and task orders
• Maintain regular communication with clients to assess satisfaction, identify emerging needs, and uncover opportunities for additional support
• Partner with clients and delivery teams to understand workforce needs and develop staffing strategies aligned with contract requirements
• Lead recruiting activities for client engagements, including candidate sourcing, interviewing, hiring, and workforce planning
• Support engagement management activities including forecasting, resource planning, contract compliance, financial tracking, and operational reviews
• Execute administrative and operational requirements associated with contract and task order management
• Develop reports, dashboards, briefings, and performance metrics to support engagement, account, and operational management
• Collaborate with account, operations, finance, recruiting, and delivery teams to ensure successful execution of client commitments

• Develop and maintain relationships with current and prospective federal health clients, with a focus on the Centers for Disease Control and Prevention (CDC)
• Identify, qualify, and pursue new business opportunities aligned to account growth objectives
• Engage clients to understand evolving priorities, challenges, and mission needs and translate those insights into growth opportunities
• Collaborate with account leadership to develop account growth strategies, pursuit plans, and client engagement approaches
• Coordinate business development activities, including pipeline reviews, opportunity tracking, action item management, and pursuit planning
• Support development of proposals, white papers, capability statements, presentations, placemats, and other client-facing materials
• Conduct market, client, and competitor research to identify emerging opportunities and strengthen capture strategies
• Support marketing and brand awareness initiatives, including case studies, thought leadership, website content, industry events, webinars, and client outreach activities
• Represent the firm at client meetings, conferences, and industry events to strengthen relationships and expand market presence

• Bachelor's degree from an accredited college or university
• 10+ years of experience in business development, account management, consulting, marketing, program operations, or related professional services environments
• 5+ years of experience supporting federal public health agencies
• Recent (within the last 12 months) experience supporting and interacting with Centers for Disease Control and Prevention (CDC) clients
• Demonstrated experience developing and maintaining relationships with federal government clients and stakeholders
• Demonstrated experience identifying, qualifying, and pursuing federal business opportunities
• Experience supporting proposal development, capture efforts, and business development pursuits
• Strong written, verbal, presentation, and facilitation skills
• Strong organizational, analytical, and problem-solving skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to work effectively both independently and within collaborative teams
• Proficiency with Microsoft Office applications

• Existing relationships with CDC program leaders, contracting officials, and key decision-makers
• Experience leading federal capture and proposal efforts
• Experience supporting account operations, forecasting, financial management, and workforce planning
• Knowledge of public health data modernization, health IT, analytics, digital transformation, or related federal health mission areas
• Experience with and relationships with federal health ecosystem partners

• Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a…