Customs Compliance Specialist

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

Secretlab’s Global Trade Compliance team is an integral part of our supply chain. The team contributes to Secretlab’s success by enabling it to navigate the complexities of international trade responsibly, efficiently and effectively. The team supports the efficient, on-time clearance of Secretlab products and develops resilient duty optimization strategies to drive success, all the while maintaining Secretlab’s status as a trustworthy operator.

The Trade Compliance Specialist is a key role that will support the team with important trade compliance and optimisation functions related to product classification, free trade agreements, customs valuation, and audits in North America.

• Ensure that the organisation’s day-to-day trade activities in the relevant markets (US, Canada, EU, UK) are being carried out efficiently, and in accordance with internal processes as well as legal and regulatory requirements
• Ensure that data and information relevant for customs entry such as HS classifications, country of origin, tariff measures, anti-dumping, countervailing and safeguard procedures, are updated and accurate
• Ensure compliance with all applicable import and export regulations, e.g. CBP, BIS, OFAC, EAR, where relevant
• Maintain compliant and audit-ready records that meet all regulatory requirements
• Identify and mitigate compliance risks, and support audit readiness and remediation initiatives
• Perform import compliance reviews and post-entry audits, and work with the team and internal stakeholders to address potential non-compliance or issues of concern
• Identify and pursue opportunities for compliance improvements, operational efficiencies, and duty optimisation
• Provide support in correspondence between the organization and customs agencies, partner government agencies
• Monitor tariff and regulatory changes from customs and government agencies that could have an impact on operations, and flag implications to relevant stakeholders
• Operationalise and improve trade compliance programs and standard operating procedures
• Perform other duties as assigned

• At least four years of experience dealing with trade and customs matters.
• Knowledge of US customs laws and regulations, the HS and the General Interpretative Rules.
• Demonstrates strong analytical and investigative skills, coupled with a proven work ethic and a drive to exceed expectations.
• Strong project management and communication skills.
• Intermediate to advanced proficiency in Excel or Google Sheets combined with the ability to analyse and manipulate large and complex data sets and distill that information into concise summaries.
• Working knowledge of CA, EU customs laws and regulations
• Prior experience in furniture or consumer products within a retail organisation or brokerage/consulting firm
• Customs broker license or other equivalent certifications
• Experience with environmental trade regulations, e.g. CBAM, EUDR.