Consultant, Business Analyst, Business

The Consultant is a core contributor within the Strategy & Consulting team, responsible for owning discrete portions of deliverables and work streams. This role balances strong execution with emerging strategic thinking - ensuring work is delivered with clarity, accuracy, and purpose.

As ICP continues to evolve into an integrated, insight-led partner to our clients, this role is essential to:

• Delivering structured, high-quality work that drives decisions forward

• Translating direction into clear, client-ready outputs

• Increasing alignment and communication across internal and client teams

• Beginning to connect client insights back into ICP methods, frameworks, and scalable learnings

This role blends hands‑on delivery, thoughtful problem‑solving, early client interaction, and growing confidence in shaping work outputs. Consultants may contribute through strategic framing, solution structuring, or specialist depth expertise, depending on background and account needs. Both paths are valued as part of the consulting craft. Consultants may support multiple projects and collaborate closely with team members across delivery functions.

• Own and manage defined portions of a workstream—from planning to execution—with increasing independence.

• Produce client‑ready deliverables and narratives with limited redirection or rework, leveraging either strategic consulting frameworks or specialist subject‑matter depth to strengthen clarity, feasibility, and impact.

• Apply ICP frameworks and consulting approaches consistently to drive clarity and structure.

• Participate actively in internal and client discussions - sharing progress, questions, risks and recommendations clearly.

• Contribute to problem‑solving by organizing information, identifying themes, and shaping next‑step plans
  -either through structured strategic framing or application of specialist expertise, depending on the workstream need.

• Build, maintain, and enhance reporting dashboards, KPI frameworks, and performance trackers.

• Translate data trends into clear summaries, insights, and implications that support client decision‑making.

• Support discovery efforts (interviews, workshops, journey/process mapping) by capturing findings in structured formats.

• Conduct analysis to assess operational maturity, process efficiency, and workflow optimization opportunities.

• Ensure all deliverables are accurate, timely, and aligned to engagement scope.

• Participate in client meetings, sharing reporting updates and observations where appropriate.

• Ask thoughtful questions to deepen understanding of business context and desired outcomes.

• Present updates or components of deliverables in client meetings when appropriate.

• Build and maintain positive working relationships with client‑side stakeholders who rely on reporting to drive action.

• Communicate progress, risks, and insights clearly and consistently to internal and client teams.

• Work collaboratively with cross‑functional teams to ensure alignment and smooth handoffs.

• Bring forward relevant client observations or patterns that may inform reusable frameworks, templates, or best practices.

• Engage in feedback loops and coaching sessions with Sr. Consultants / Team Leads.

• Actively build consulting capabilities in strategic framing, communication clarity, synthesis, and stakeholder engagement.

• Complete required training and proactively pursue development aligned to career goals and growth levers.

• Brings either strategic problem‑solving capabilitiesorspecialist functional expertise that enhances the quality of deliverables and strengthens client outcomes.

• Strong…