IT Director ; Communications and Media, Assistant Director - ATLDOT

Job Description

Posting Expires: 12/24/25

Salary Range: $- $

With the daily level of activities including construction projects, infrastructure demands, and micro mobility and sustainability projects that support the City of Atlanta through the Atlanta Department of Transportation there is a crucial need to capture visual assets that inform and advise internal and external stakeholders. Visual collateral is needed to apprise the public of the department’s projects and deliverables and to augment various reports to leadership, City of Atlanta Administration, and the Atlanta City Council.

Engaging a full-time proficient videographer / photographer is the most cost-effective way to meet key communications needs for the department.

• Works under very general supervision. Reports directly to the Chief Communications Officer.

• Uses independent judgment in routine and non-routine situations.

• Supervises and evaluates assigned staff, handling all employee concerns, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals.

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Researches, writes, edits and proofreads published content (speeches, remarks, statements, press releases, key messages, video scripts, promotional content, executive communications and other editorial content for promotional and public outreach purposes) on behalf of the Atlanta Department of Transportation (ATLDOT).
• Translates ideas and objectives into messaging that relates to the topic, speaker, and intended audiences; as well fact-check all communications and content to ensure accuracy.
• Incorporates key Mayoral and ATLDOT priorities and messaging into materials, according to event and audience.
• Composes editorials, press releases, statements, announcements, social media messages or articles representing the ATLDOT Commissioner and other ATLDOT Senior Staff.
• Develops and maintains a deep knowledge of the Department's projects and priorities to inform all communications materials, including editorial content.
• Takes a lead role in developing/writing and editing all editorial content and communications materials.
• Creates strategic messages, remarks, talking points and speeches for the ATLDOT Commissioner and the Commissioner’s surrogates.
• Composes departmental briefings and presentations.
• Develops website content and other editorial content in collaboration with subject matter experts and project staff.
• Develops content to support emergency notifications (Notify
  
  ATL messages, robocalls, and other rapid response messages).
• Provides first-draft edits, including grammar and spelling corrections, as well as content edits, as necessary.
• Identifies opportunities to create or enhance ATLDOT collateral and marketing materials, information and promotional content, and delivery channels (i.e. brochures, fact sheets, newsletter content, branded programs, videos, social media, etc.).
• Identifies inconsistencies and/or ambiguities in content regarding facts/data as needed and follows up with appropriate contacts to clarify and confirm.
• Remains aware of and monitor factors within the Metro area (and nationally) that may affect material or content direction and when appropriate, place heavy importance on current events and knowledge of shifting transportation industry and policy landscapes.
• Willingness to work off-hours and weekends on occasion, based on fluctuating news cycles and event calendars.
• Participates in Office’s Open Records coordination.
• Participates in Community Engagement Activitiesli>
• Serves as liaison to business, professional, religious, community and civic groups for continuous positive public relations.
• Reviews complaints and identifies trends and discusses plans for correction.
• Reviews and evaluates reports regarding constituents and community stakeholders.
• Responds to questions, complaints and requests for information by telephone, in person or by mail from citizens, city employees and…