Customer Experience Representative - ICS
Job in
Atlanta, Fulton County, Georgia, 30301, USA
Listed on 2025-11-18
Listing for:
J.B. Hunt
Full Time
position Listed on 2025-11-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Promote positive customer relationships by engaging regularly and providing solutions to meet their needs & goals to maximize freight potential and growth;
Monitor and support on-time delivery, damage-free services, and accurate billing;
Proactively communicate with and respond to internal & external customers who request information by checking load status and/or resolving problems;
Schedule pick-up & delivery appointments;
Enter customer orders into the order management system.
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