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Senior Manager, GenAI-Driven Customer Experience Transformation

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
A leading consulting firm seeks a customer support expert to evaluate and optimize client services. The ideal candidate has over 10 years of leadership experience in customer support and is familiar with GenAI solutions. You will lead teams in redesigning organizational structures to enhance customer experiences.

This role offers competitive compensation and requires primary residency within 90 minutes of an approved office location.
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Position Requirements
10+ Years work experience
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