Front Desk Associate

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Vision insurance
• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets
• Company Discounts

Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are a leading dog daycare, boarding and grooming facility. We are passionate about providing a safe, fun, and nurturing environment for our furry guests. We are currently seeking a dedicated and friendly Front Desk Associate to join our team. As the Front Desk Associate, you will be the first point of contact for our customers and furry guests.

You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a facility is a welcoming place.

• Greet owners as they arrive
• Check-in dogs for Daycare, Boarding, or Grooming
• Collect and confirm pet and owner information
• Answer phones, emails, and other communications
• Schedule, confirm, and cancel appointments
• Process payments and maintain accurate records
• Help keep a clean and safe work environment
• Assist in kennel operations when needed
• Other administrative duties, as assigned

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, Windows operating system and other technology
• Effective dog behavior identification and dog handling
• Ability to stand and work on your feet for multiple hours
• Ability to multitask, work on multiple tasks simultaneously, and prioritize task importance
• Experience in a similar role is a plus
• Must love dogs!