Café Ambassador- Lenox Square

Overview

Are you someone who finds their purpose in helping others? Do you love connecting with people? We’re looking for people who’d like to turn that into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best‑in‑class services, create memorable experiences and drive brand awareness at our Cafés.

Every day is an opportunity to introduce people to Capital One. It’s a place where we move dreams forward and help make financial freedom a reality for everyone in our community.

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well‑being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.

Are you an outgoing, self‑driven individual who thrives on building connections and having meaningful conversations? Do you value strong teamwork, problem‑solving, and creating thoughtful customer experiences? This could be the perfect role for you!

• Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
• Proactively engage with customers and the community in all areas of the Café, whether you’re helping people with tech challenges, showcasing our services and products, or having deeper conversations about their financial journeys
• Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
• Be a team player and work with an energized team of Ambassadors, inspiring teammates as they inspire you
• Stay curious, adaptable, and have a desire to learn and grow through self‑development
• Continually learn new digital and technical skills
• Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
• Volunteer within the community and be an advocate for financial literacy

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience

• Associate’s degree
• 2+ years of Retail or Customer‑facing experience
• Proficient in G‑Suite
• Strong written and oral communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below by location. Salaries for part‑time roles will be prorated based on the agreed number of hours to be regularly worked.

• Atlanta, GA: $47,840 – $55,016 for Café Ambassador

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections 4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you require an accommodation for the application process, please contact Capital One Recruiting at or via email at Recruitin All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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