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Head of Customer Tech & Subscriptions

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Jordan Sitter Associates
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 150000 - 210000 USD Yearly USD 150000.00 210000.00 YEAR
Job Description & How to Apply Below

Jordan Sitter Associates seeks a senior leader to drive exemplary customer care for dealer and customer subscriptions and programs, including telematics and IT services. You will manage a central customer care center, ensure efficient workflows, and coordinate with HCMA, HCM, suppliers, and partners.

The role emphasizes data analysis, process improvement, and the strategic use of Generative AI to enhance service delivery across subscriptions and programs.

We invite applications for the Head of Customer Tech & Subscriptions position located in Atlanta, GA, United States.

Learn more about the Head of Customer Tech & Subscriptions role in the description above.

We appreciate your interest in this position.

Join Jordan Sitter Associates and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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