Client Support & Order Resolution Specialist

Job in Atlanta, Fulton County, Georgia, 30383, USA

Listing for: D&B Virtual Communication

Full Time position
Listed on 2026-10-07

Job specializations:

Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep

Essential Functions and Responsibilities

Client Support Professionals will service incoming calls by:
Handling incoming telephone orders (order taking).
Servicing calls in an efficient manner.
Placing orders for customers via client’s online order management system.
Advising callers on order status.
Resolving all other customer service inquiries.

Course Options:
Monday – Friday 9:00 AM to 1:00 PM (EST) 6:00 PM to 10:00 PM (EST)

Enrolled participants must attend all instructor led sessions during scheduled times
Course sessions are held Monday-Friday and delivered an instructor certified.

Equipment Requirements

Home Phone (Landline), Headsets, and a Computer with Windows XP, Windows XP Professional, Windows XP Home, Windows 2000 Professional & Windows 7(32 & 64 Bit)

NOTE:

MAC OS, Vista or Windows 8 Not Supported

Training Costs

Are you willing to pay for your?

Background Check: $44.95
CSP 101: $99.00 is original cost, but sometimes there are vouchers being offered for this course $19.99-$49.00 (depending on what wave you sign up on)
Certification Course: $59.00-$299.00 Many of the certification courses offer deferred payment options which allow you to pay for the course over a prolonged period of time- so you upfron*

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