Lead, Escalations & Back Office - Customer Service
Listed on 2026-10-07
-
Customer Service/HelpDesk
Customer Success Management, Bilingual, Spanish Customer Service, Client Relationship Management -
Management
Client Relationship Management
City Of Atlanta Careers is seeking an Escalations and Back Office Team Lead for the Department of Customer Service (ATL
311) in Atlanta. You will oversee escalations across channels, ensuring timely resolution and adherence to policies.
You will also guide the back-office team and collaborate with the Communications Specialist to maintain high-quality service and performance standards for the department.
Our group is growing, and we are hiring a Lead, Escalations & Back Office
- Customer Service in Atlanta, GA, United States.
For the Lead, Escalations & Back Office
- Customer Service position at City Of Atlanta Careers, we are reviewing applications now.
Step into the Lead, Escalations & Back Office
- Customer Service role at City Of Atlanta Careers in Atlanta, GA, United States and grow with us.
Please review the full job details above before applying.
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