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B2B SaaS Support Specialist — Customer Success

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Pearly
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

Pearly is hiring a Customer Support Specialist to own the support queue and deliver prompt, professional responses to a diverse dental-practice customer base. You will tailor tone for small offices and large groups, diagnose issues, and escalate when needed, while helping surface recurring problems and improve self-help resources.

You will collaborate across teams to maintain fast response times and high CSAT as Pearly scales its modern dental billing platform.

We are seeking a motivated B2B SaaS Support Specialist — Customer Success to join Pearly in Atlanta, GA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the B2B SaaS Support Specialist — Customer Success role at Pearly, based in Atlanta, GA, United States.

We are looking to fill the B2B SaaS Support Specialist — Customer Success position at Pearly in Atlanta, GA, United States.

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