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Onsite Customer Support Specialist I​/II Impact

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Federal Reserve Bank of Atlanta
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Customer Support Specialist I/II — Growth & Impact

Federal Reserve Bank of Atlanta is seeking a Customer Service Support Coordinator to provide frontline support to financial institutions using FRFS platforms. The role focuses on handling routine service requests via phone, email, and other channels, with escalation for complex issues.

You will work a day shift (7:00am–7:00pm EST) onsite, collaborating with internal departments and national lines of business to ensure accurate access and timely resolutions, while upholding security controls.

The Onsite Customer Support Specialist I/II — Growth & Impact role at Federal Reserve Bank of Atlanta is now open for applications in Atlanta, GA, United States.

We are currently recruiting a Onsite Customer Support Specialist I/II — Growth & Impact for our team in Atlanta, GA, United States.

This is a great position to take on the Onsite Customer Support Specialist I/II — Growth & Impact role at Federal Reserve Bank of Atlanta.

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