Overnight Concierge-Luxury High Rise

At Page Association Management Group, we believe exceptional residential living is about more than beautiful surroundings. It's about creating an environment where residents feel welcomed, recognized, and genuinely cared for.

We are seeking friendly, professional, and hospitality-minded Residential Concierge team members to deliver an exceptional resident experience at a luxury high-rise condominium community in Buckhead, Atlanta.

The ideal candidate understands that true hospitality is found in the details—a warm greeting, remembering a resident's name, anticipating a need, or taking an extra moment to make someone's day better.

This is more than a front desk position. It's an opportunity to help create a residential environment that combines the attentiveness of a luxury hotel with the warmth and familiarity of home.

As a Residential Concierge, you will be one of the first people residents and guests encounter when entering the building.

You will play an essential role in creating a welcoming atmosphere, assisting residents with everyday needs, coordinating building services, and supporting the safety and professionalism of the property.

Working alongside the Lead Concierge, Assistant General Manager, and General Manager, you will help deliver consistent, thoughtful service around the clock.

• Warmly greet residents and guests, recognizing residents by name whenever possible.

• Build positive, professional relationships with residents while respecting personal boundaries and privacy.

• Anticipate resident needs and provide thoughtful, personalized assistance.

• Respond to questions, concerns, and requests with courtesy, patience, and professionalism.

• Assist residents with general building information, amenities, reservations, and service coordination.

• Provide helpful information about local restaurants, transportation, and neighborhood services when requested.

• Follow up on resident requests and communicate outstanding concerns to the appropriate team members.

• Create a welcoming atmosphere that reflects the standards of a luxury residential community.

• Maintain a professional and attentive presence at the concierge desk.

• Welcome and appropriately register guests, visitors, and service providers.

• Follow established procedures for building access and visitor authorization.

• Receive, log, organize, and distribute packages and deliveries in accordance with building procedures.

• Answer telephone calls, emails, and resident inquiries professionally.

• Maintain accurate visitor logs, package records, incident reports, and shift communications.

• Assist with amenity reservations, move‑in and move‑out coordination, and scheduled building services.

• Keep the lobby and concierge desk clean, organized, and presentable.

• Communicate important information to incoming concierge shifts.

• Monitor lobby activity and report unusual or concerning situations in accordance with established procedures.

• Follow building access, visitor management, and emergency response protocols.

• Promptly notify management or emergency services when appropriate.

• Coordinate with maintenance, engineering, and management regarding building concerns.

• Assist with communicating building service interruptions or emergency information to residents.

• Maintain confidentiality regarding resident information, access procedures, and building operations.

• Work collaboratively with the Lead Concierge, Assistant General Manager, General Manager, and other onsite personnel.

• Maintain consistent service standards across all shifts.

• Participate in hospitality training, team meetings, and service improvement initiatives.

• Take ownership…