Customer Service Representative

Our client is looking for a Customer Service Representative to join their Atlanta branch on a short-term contract. This role supports a busy team that works with heavy equipment, cranes, and rigging products. You will be the friendly, reliable point of contact for customers, helping with quotes and day-to-day requests. The work is split between the office and the warehouse, so you will stay close to the products you are supporting.

Customer Service Representative Responsibilities:

- Respond to customer calls and emails with clear, timely answers
- Prepare and send quotes for equipment and related products
- Work through the current backlog of customer requests and open orders
- Partner with the branch manager and warehouse team to confirm product availability and details
- Keep customer records and documentation accurate and organized Customer Service Representative Requirements:

- 3+ years of customer service experience
- Quoting experience
- Knowledge of heavy equipment, cranes, rigging, or industrial products
- Upbeat personality and strong communication skills
- Ability to pass a background check and drug screen By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help.

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