Director of Customer Success & Adoption Strategy; Hybrid
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
NiCE is seeking a Director of Customer Success to lead our Technical Account Managers and Customer Success Managers, working with Support to maximize customer value and drive adoption of our SaaS solutions in the Criminal Justice sector.
The role requires 10+ years in SaaS customer success, MBA preferred, strong leadership, KPI discipline, and the ability to build playbooks and training materials. This is based in Atlanta, GA, with innovative, high-impact work.
This posting is for the Director of Customer Success & Adoption Strategy (Hybrid) role at Nice Ltd., based in Atlanta, GA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Customer Success & Adoption Strategy (Hybrid) role in the description above.
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