Head of Customer Success — Scale & Adoption
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Axon seeks a Vice President of Customer Success to lead a ~100-person CS organization supporting U.S. Public Safety customers. You’ll own strategy, processes, and field engagement to drive adoption and value.
In this role you’ll partner with Sales, Product, Support, and Marketing; travel 30–40% to customer sites and Axon offices, coaching leaders, shaping playbooks, and delivering scalable, data-driven customer outcomes at scale.
The Head of Customer Success — Scale & Adoption position in the Management & Operations field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Head of Customer Success — Scale & Adoption role in the description above.
We appreciate your interest in this position.
Join Axon and contribute to our ongoing work.
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