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Customer Care Team Lead: Strategy & Resolution

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Cox Enterprises
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below

Cox Enterprises is seeking a Supervisor of Customer Care in the United States to lead a call center team, focus on customer satisfaction, and drive issue resolution with a customer-centric approach.

The role emphasizes coaching, performance monitoring, and ongoing improvement across channels to maintain high service standards and support preventive maintenance and compliance programs.

We are seeking a motivated Customer Care Team Lead:
Strategy & Resolution to join Cox Enterprises in Atlanta, GA, United States.

This is a strong opening to take on the Customer Care Team Lead:
Strategy & Resolution role at Cox Enterprises.

As a Customer Care Team Lead:
Strategy & Resolution, you will play an important part at Cox Enterprises in Atlanta, GA, United States.

We invite applications for the Customer Care Team Lead:
Strategy & Resolution position located in Atlanta, GA, United States.

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