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Retention & Customer Care Specialist

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Celero Commerce
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Celero Commerce is seeking a Loyalty Team Representative in Atlanta to drive customer retention and resolve concerns. You will manage at-risk accounts, perform rate reviews, provide technical support, and conduct retention calls to win back customers.

You will document interactions in the CRM, collaborate with Technical Support and Sales, and strive to meet call quotas while delivering a seamless, satisfying customer experience.

Consider building your career as a Retention & Customer Care Specialist at Celero Commerce.

As a Retention & Customer Care Specialist, you will play an important part at Celero Commerce in Atlanta, GA, United States.

We invite applications for the Retention & Customer Care Specialist position located in Atlanta, GA, United States.

The following opening is for a Retention & Customer Care Specialist with Celero Commerce.

Our organisation is growing, and we are hiring a Retention & Customer Care Specialist in Atlanta, GA, United States.

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