Account Supervisor

Tombras, a 400+ person, full-service, national advertising agency with a digital mindset, is seeking an Account Supervisor.

Where you'll be working: Knoxville or Atlanta. Relocation may be provided.

What you will be doing:

• Develops strong client and internal agency relationships while leading the work and process at scale with flawless execution
• Oversees day-to-day account operations, managing resources, workflow scopes, timeline and budgets with consistency and accuracy
• Provide clear and succinct creative and media direction and feedback internally and externally
• Leads campaign development and execution from an operational standpoint, ensuring alignment across creative production and partner teams
• Serves as the team captain - motivating the internal team, maintaining momentum and fostering a collaborative, solutions-oriented environment
• Leads project meetings including status calls, internal scrum meetings, creative briefings planning sessions and more - internally and with clients with confidence.
• Builds trusted, respected relationships with senior day-to-today clients and is comfortable navigating difficult conversations or delivering challenging news
• Administers and respond to all internal and external correspondence in a timely and professional manner to support seamless cross-functional collaboration
• Maintains strong cross-functional relationships across outside integrated agency teams and partner agencies to ensure efficient communication and unified execution
• Strong understanding of the client's business, industry, strategic priorities and the brief - balancing clients needs with agency perspective to guide high-quality work
• Demonstrates strong grasp of accounts high-level agenda and partners with Director to ensure execution aligns with strategic priorities
• Expresses strong creative instincts and client intuition, and is able to deliver the agency/creative POV
• Brings sharp understanding of the evolving media and consumer landscape, applying those insights to elevate the work and push for stronger outcomes

What you bring:

• 5+ years of Account Executive/Project Management work in a traditional or interactive agency with experience working with and managing creative and production teams
• Thorough understanding of creative development and production process for both traditional and digital media
• Experience in banking/finance or a highly regulated industry with a strong understanding of compliance-driven review process a plus but not required
• Expertise in estimating, tracking, and managing multi-phase projects
• Exceptional time management, attention to detail, proofreading and organizational skills
• Ability to clearly, accurately and calmly communicate internally and externally
• Adept working in Google Workspace (drive, sheets, docs, slides)
• Demonstrated experience in handling multiple projects and working well under pressure

Why you'll want to work at Tombras:

You'll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth. You'll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.

Tombras Benefits:

Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.

Dog-friendly offices

Unlimited PTO

Generous parental leave for primary and non-primary caregivers.

Medical (PPO or High Deductible option) for employee + dependents

401(k) Participation

Employer-paid Dental & Vision

A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.

New, Modern building in Downtown Knoxville

Want more reasons to work at Tombras? Check out the latest Tombras News and Our Values.

Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.

Tombras is an E-Verify employer and participates in the E-Verify program.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

Remote employees must be based in the United States.