Principal UX Designer

Client: The Home Depot.
Employment Type: Long-Term W2 Contract.
Compensation: Up to $80/hour W2.
Location: Atlanta, GA / Potential Remote (Eastern Time working hours required).
Level: Principal Individual Contributor.

We are seeking an experienced Principal UX Designer to help shape the strategy and execution of complex digital experiences supporting professional and business customers.

This is a highly strategic, hands-on position requiring deep expertise in UX research, product discovery, experience strategy, and digital product design.

The ideal candidate is equally comfortable identifying customer problems, conducting independent research, influencing product direction, and personally translating insights into intuitive, production-ready digital experiences.

This role is particularly well suited for a research-driven UX practitioner who has demonstrated strong hands-on product design capabilities.

• Independently identify customer problems, unmet needs, and opportunities through generative and evaluative research.
• Partner with Product Management and business stakeholders to translate ambiguous business questions into actionable research plans.
• Select and execute appropriate research methodologies based on project objectives, available resources, and timelines.
• Personally conduct user interviews, usability testing, discovery activities, and other qualitative or quantitative research.
• Synthesize research findings into clear insights, opportunity areas, and recommendations that influence product strategy.

• Shape product direction before solutions or requirements are fully defined.
• Use customer insights, business data, journey mapping, and conceptual artifacts to identify and prioritize opportunities.
• Challenge assumptions constructively and help stakeholders make informed product decisions.
• Connect customer needs to business objectives, operational considerations, and measurable outcomes.
• Present findings and strategic recommendations to Product Management, engineering, and senior leadership.

• Personally translate research findings and strategic opportunities into product concepts, user flows, wireframes, prototypes, and high-fidelity designs.
• Design intuitive, scalable web and mobile experiences supporting complex B2B customer journeys.
• Apply strong interaction design, information architecture, accessibility, and visual design principles.
• Conduct iterative validation and refine solutions based on research findings, feedback, and product performance.
• Collaborate closely with engineering through implementation to ensure design quality and consistency.
• Contribute to design systems, reusable components, and scalable experience patterns.

• Operate independently as a Principal-level individual contributor.
• Influence product strategy through evidence-based storytelling and effective stakeholder communication.
• Facilitate alignment across Product Management, engineering, research, business, and executive stakeholders.
• Communicate complex customer problems and design recommendations through compelling research, journey, and prototype artifacts.
• Balance research rigor, design quality, business priorities, and delivery timelines.

• Extensive experience in UX design, product design, or a combination of UX research and hands-on digital product design.
• Demonstrated ability to independently plan, conduct, and synthesize generative and evaluative research.
• Strong experience identifying customer problems and shaping product direction before requirements are established.
• Proven hands-on experience designing complex digital products across web and/or mobile platforms.
• Proficiency in Figma, prototyping, interaction design, information architecture, and high-fidelity UI design.
• Experience translating research insights into product concepts, validated solutions, and production-ready designs.
• Strong executive communication, storytelling, and stakeholder influence capabilities.
• Ability to work independently across the complete UX lifecycle, from discovery through delivery.
• Experience collaborating with Product Management, engineering, and business stakeholders in complex product environments.

• Experience designing B2B commerce, professional customer experiences, enterprise SaaS, or complex transactional workflows.
• Background in retail, e-commerce,…