Atlanta Market - Medical Director

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Regional Medical Director (RMD) is a developmental, pathway role to Market Chief Medical Officer which is responsible for aiding in the administrative oversight of clinical strategy and care delivery, spanning across two or more distinct markets within a designated region. As a member of the Executive Management team, the incumbent in this role, in close collaboration with the Regional Chief Medical Officer, will enhance clinical leadership by helping to define success metrics, by identifying key opportunities for clinical value and by tailoring care model components within their regional markets.

The RMD role is designed to delve deep into and learn the strategic care delivery of various markets. In partnership with Market President(s), General Manager(s) and/or other senior market leaders across the region, he/she will cross-functionally co-own the operational trajectory, financial and growth success of the region. The RMD may represent the region externally with key partners, including health plan partners and other collaborative organizations in the market, including health systems, provider groups and community-based organizations (CBOs)
In addition to their administrative duties, as a licensed Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) the RMD will maintain an active clinical practice by providing direct patient care services to our members.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

In collaboration with the Regional Chief Medical Officer:

• Aids in the oversight of medical services for one to two markets and potentially individual centers within a market’s region. Administers clinical model execution, clinical performance outcomes and clinical talent across multiple markets.
• Spends up to 40%, depending on the region assigned, of their time delivering direct patient care services to a patient panel.
• Partners with clinical leaders to define care model components, including customization/tailoring specifically for the region’s markets, success metrics and key opportunities for clinical value.
• Designs, develops, reviews and executes clinical protocols, performance objectives, productivity benchmarks, compliance measures, provider workflow planning and provider scheduling across designated regional markets.
• Establishes a trust-based partnership with the Market President and/or General Manager, working within a dyad leadership structure to achieve optimal clinical and operational outcomes; to identify key quality improvement opportunities and to implement highly effective workflows and processes to achieve better clinical outcomes. Leads regional level clinical improvement initiatives with the aim of improving quality and health outcomes.
• Builds primary and multi-specialty care expert teams with ancillary medical services, including dental, vision, pharmacy and acupuncture. By maximizing doctors and services in “one shop”, delivers coordinated and collaborative health care that enhances quality outcomes, efficiency and the patient experience.
• Drives utilization of customized, end-to-end technology designed to support every aspect of the Chen Med model and culture. This technology also enhances performance in practices that share a similar culture, health care philosophy and patient mix.
• Represents the organization externally with plan partners, aligned provider practices and CBOs to reinforce Chen Med’s care model; leads in the development of future high-value relationships.
• Participates in the hiring, evaluation, counseling and termination of clinical team members (including physicians, advanced practice clinicians, specialists, RN case managers and more).
• Serves as a coach/mentor/trainer to market clinical leaders and staff providers, giving guidance in best practices. Troubleshoots medical services and operations issues…