Leadership Development Skills Facilitator

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa University is changing the learning culture  are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate.

We are comfortable learning from our mistakes.

The Leadership Development Skills Facilitator is a member of Visa University’s Global Learning Experience organization reporting to the Learning Experience Delivery Senior Manager in NA and is responsible for the efficient and effective delivery of a variety of training programs including professional skills, inclusion and diversity, onboarding and leadership for Visa employees.

The ideal candidate is a strong individual contributor with proven experience delivering a variety of training programs to diverse audiences within a corporate environment, ideally in a large, matrixed organization. This individual will be regularly facilitating and training and requires a high level of energy and passion to deliver to a variety of internal teams both in person and virtually to influence and impact Visa’s talent development both in NA and LAC.

This role requires strong executive presence and extensive experience facilitating and consulting with executive level learners. The Training Manager will also help train, certify and work with Visa University SME faculty to scale training delivery where possible.

Visa University (VU) is Visa’s world class learning and development organization. At VU, we seek to ignite curiosity, fuel learning, and propel growth for everyone, everywhere, every day. This Training Manager role will have the dynamic opportunity to join VU’s large global footprint, collaborate with professionals across the organization, partner directly with subject matter experts (SMEs), and delivery modern learning solutions that drive business impact and performance.

The ideal candidate will have demonstrated excellence in facilitation skills including communications, interpersonal intelligence, engagement as well as navigating complex and matrixed organizations, stakeholder management, and growth mindset for ongoing professional development.

• Use extensive professional skills across a broad range of business subjects and be able to manage discussions with stakeholder audiences to provide maximum impact.
• Lead by example and role model a passion for best in class training delivery. Champion excellence in facilitation and knowledge competence.
• Communicate openly with key stakeholders internally and externally to build deep and trusted partner relationships that have a clear understanding of needs and objectives and a focus on ease of doing business.
• Effectively utilize training delivery to promote and inspire a culture of learning that encourages continuous performance improvement, innovation, and learner engagement.
• Bring an innovative mindset to each delivery experience and champion new ideas and ways of delivering and engaging learners.
• Collaborate cross functionally as needed to ensure training materials are updated and training is delivered as One Visa and aligned with common goals.
• Deliver training curriculum both in person and virtually, against a schedule that will meet learner demands and support organizational goals and priorities.
• Provide pre class and follow up support for learner queries as…