Sr. Training & Development Specialist

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Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

The State Accounting Office (SAO) provides accounting and financial reporting expertise for the State and is statutorily responsible for statewide financial reporting. The SAO also provides enterprise oversight and management of the State’s Enterprise Resource Planning (ERP) system, accounting policy development, financial business process improvement recommendations, and management of the payroll and accounting shared service centers.

Under general supervision, the Sr. Training and Development Specialist assesses, plans, coordinates, designs, delivers, and evaluates training. The successful applicant provides end-to-end instructor‑led training for in‑person and virtual sessions and develops scalable instructor‑led, virtual, and eLearning solutions. Develops and evaluates content and monitors learning outcomes for functional and/or technical training activities. Serves as a senior learning resource, partnering with stakeholders to identify needs, recommend solutions, and improve learning programs.

• Successfully pass a background check, including, criminal background/records check, employment and education verification, employment reference checks, credit evaluation and professional license checks, where applicable
• Upon, and throughout, employment, both reside and work in the State of Georgia; and
• Have current legal authorization to work in the United States without employer sponsorship. The SAO does not sponsor, or support employment based on non‑immigrant visas, now or in the future, including but not limited to H-1B, F1, M1, J1, E2 or any other visa category

High school diploma/GED and five (5) years of area specific experience, which includes one (1) year in a lead worker, team leader, or supervisory role; or one (1) year of experience required at the lower-level Training & Dev Spec 3 (GSP
122).

• Deliver engaging in person and virtual training that supports adult learning and measurable outcomes
• Develop instructor‑led and eLearning content and materials for multiple modalities using tools including Articulate Storyline 360. Lead eLearning analysis, storyboarding, scripting, design, quality assurance, accessibility review, publishing, and maintenance
• Assist with training schedules and coordination of facilitators, data staging, materials, communications, logistics, and perform the Producer role for other instructors as they delivery training
• Serve as a proactive lead resource for other Training and Development Specialists by providing guidance, coaching, feedback, and quality review for training delivery and eLearning development
• Provide learner support leveraging the CRM system, troubleshoot issues, reinforce key concepts, and update training content. Identify recurring issues and recommend solutions
• Use evaluations, assessments, completion data, and stakeholder feedback to measure effectiveness and improve training
• Collaborate with technical and functional teams to document processes and translate complex information into clear…