Learning Specialist

The Learning & Adoption team at Euna Solutions translates complex SaaS product knowledge into customer education that drives real adoption and lasting value. As a Learning Specialist, you will own the full lifecycle of customer learning experiences, from designing eLearning courses and tutorials to planning and running live and Simulive webinars. If you want to shape how customers learn and succeed with software that serves public sector organizations, this is the role for you.

• Design and develop customer-facing learning materials, including eLearning courses, tutorials, presentations, and handouts for Euna's SaaS products.
• Own the full webinar program, including content planning, logistics coordination, live delivery support, and post-session follow-up.
• Partner with subject matter experts and cross-functional teams to identify customer learning needs and translate complex product information into clear, actionable content.
• Build, organize, and maintain courses, learning paths, and resources within the LMS.
• Use Zoom and Camtasia to record, edit, and produce learning and webinar content to a high quality standard.
• Evaluate training effectiveness across programs, courses, and webinars and drive continuous improvement based on findings.

• You have 3+ years of experience developing and delivering training programs, learning experiences, or customer education initiatives.
• You've built and managed end-to-end webinar programs or virtual learning events, including logistics, facilitation, and follow-up.
• You bring strong writing, facilitation, and communication skills, with a track record of making complex content accessible and easy to act on.
• You've worked with an LMS and eLearning authoring tools and are comfortable managing multiple projects and competing priorities.

• Experience developing learning content for SaaS or software products.
• Hands-on experience with Zoom, Camtasia, or similar video and webinar production tools.
• Familiarity with instructional design standards and accessible content practices.

This position will be hybrid with 3 days/week in our Atlanta, GA office.

* This is a contract opportunity that extends to Januaray 2028.

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here’s what that actually looks like:

We're hybrid — three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work — not a reward for it. Use it however you need.

Our Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.

We give every employee up to eight hours a year to spend on…