Field Service Technician

This range is provided by Jobot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$75,000.00/yr - $85,000.00/yr

This Jobot Job is hosted by Ross Theel.

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Salary $75,000 - $85,000 per year.

Founded over 50 years ago, the company specializes in crafting automation systems and engineering solutions. With a rich history of innovation and expertise, the company has curated an extensive range of products for material handling, drying, conveying, feeding, blending, size reduction, and heat exchangers.

Starting from day one within our team, we empower our employees to actively participate in driving results and fostering growth. Emphasizing teamwork, specialized training programs, hands-on learning, and support from colleagues, we aim to inspire them to enhance their skills, embrace accountability, and collectively achieve common objectives.

• $0 Deductible Health Insurance
• 401k Match
• Eligible for OT

The Field Service Technician role involves extensive travel to various locations across multiple states. Responsibilities include providing technical support to customers on-site as the primary focus and via telephone/computer as a secondary method. Tasks encompass installation, demonstrations, qualification, troubleshooting, repair, and modification of equipment, leveraging expertise across multiple product lines. While primarily based at customer sites, occasional office-based duties involve phone support and administrative tasks like managing support cases, creating service reports, and documenting expenses.

• Preferred Associate degree in Mechanical or Electrical Engineering Technology (or related field) or a minimum of five (5)+ years of experience with industrial equipment.
• Strong verbal and written communication skills.
• Ability to analyze and interpret mechanical and electrical drawings, as well as software code.
• Familiarity with microprocessor controls and programs.
• Excellent interpersonal skills and a commitment to delivering high-quality customer service.
• Proficient in organization, prioritization, and multitasking.
• Capable of assessing situations and responding in the customer's best interest.
• Proficiency in Microsoft Word, Excel, PowerPoint, SAP, CRM, and AutoCAD.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.