Enterprise Sales Engineer - GA

Overview

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Location:

Atlanta, GA (preferred)

Position Title: Enterprise Sales Engineer – GA

Reports To: Chief Sales Officer

Employment Type: Full-Time

Accelecom is currently seeking a full-time exempt Sales Engineer responsible for developing technical solutions for the Regional Enterprise / Mid Markets / Educational segments for Clients across Georgia. We are looking for people who share our passion for success through a consultative selling approach, a focus on superior customer service and helping Regional Enterprises solve business problems. As a Sales Engineer, this position will be responsible for partnering with internal stakeholders (Network Planning, Network Engineering, Outside Plant Construction) to develop technical solutions to close new business with Prospects / New Logos across an assigned region.

The successful candidate will be expected to deeply understand our customers  business and be able to craft unique solutions.

The Sales Engineer s responsibilities include delivering technical presentations, troubleshooting issues, collaborating with sales and engineering teams, and developing pricing for customer proposals.

• Work side by side with the sales team as a technical subject matter expert (SME) to drive sales growth
• Communicate with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing
• Support sales teams on pre-sales activities by providing technical and network design solutions (i.e., topology diagrams, presentations, fiber maps)
• Provide technical training to onboarding sales team members
• Communicate updates related to products and services and technical process changes
• Support RFI/RFP preparation as requested by Sales Representatives
• Collaborate and act as the primary liaison between sales teams and other departments, including Operations, OSP Engineering, Network Engineering, Service Assurance, and Service Delivery
• Assist sales teams in thoroughly reviewing Salesforce opportunity records before close to ensure that: all supporting product configuration documentation is captured and all technical details and descriptions are correct before submitting the opportunity to service delivery for implementation of a project
• Collaborates with internal departments to ensure smooth project transition from pre-sales to post-sales
• Provides feedback on various business and process improvement opportunities
• Travel to customer locations for meetings and site assessments as needed
• The accuracy and integrity of the SE provided solution, and associated information is essential for meeting customer expectations

• Bachelor s degree in electrical engineering, Business or IS, or equivalent experience in the industry
• Industry certifications such as CCNA, JNCIA, and Network+ desired, but not required
• Thorough understanding of Metro Ethernet Forum (MEF) Ethernet services, ELINE, ELAN and ETREE
• Understanding of Managed services such as Managed Router and Managed Firewall
• Knowledge of connectivity solutions for cloud platforms, AWS, GCP, Azure etc
• Possesses industry knowledge and familiarity with the competitive landscape
• Broad telecommunications skill set with experience in two or more of the following areas is desired;
  Sales Experience, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations
• Understand layer 2 and layer 3 topologies, as well as Hosted VoIP, Unified Communications, SIP, PRI, and analog based voice requirements
• Strong understanding of IP networking and IP addressing as it pertains to customer solutions and service
• Excellent leadership skills are a must, as is the ability to help foster and close multiple sales opportunities with multiple Sales Representatives simultaneously, while performing job functions independently and with minimal management supervision
• Strong analytical, communication, and customer presentation skills