Field Technician, Atlanta, GA

Field Technician, Atlanta, GA, USA

Join Indigo as a field technician, delivering cutting‑edge telecoms infrastructure and services that power global connectivity. This role offers the chance to work with skilled teams, solve real‑world challenges and contribute to high‑performance solutions for top‑tier clients.

• Fibre and cable pulling, dressing, labelling and securing.
• Fusion splicing and fibre cable termination including ribbon splicing.
• Metalwork, basket work and basic rack and stack services.
• Develop fault diagnosis skills using OTDR testing and Ethernet/OSA procedures.
• Copper cable termination including Cat X and E1 terminations.
• Ensure continuity, test and measurement of cable and fibre runs.
• Electrical connectivity of 240v AC and up to 48v DC to distribution panels (no power up until certification).
• Provide first‑line maintenance support for Indigo Telecom Group to the current customer base.
• Carry out installation and commissioning duties in both project and maintenance environments.
• Provide out‑of‑hours on‑call cover as required by agreed rota.
• Complete and submit all paperwork and documentation within SLA.
• Maintain Health & Safety and Engineering Quality standards.
• Comply with company and local standards, procedures and protocols, achieving engineering KPIs.
• Demonstrate flexibility to meet business requirements.
• Complete other ad‑hoc duties as required.

• Experience installing and terminating cable management systems including Commscope, AFL Global, Panduit, Corning or equivalent.
• Hands‑on experience with test equipment such as Fluke, Viavi, EXFO or equivalent.
• Telecoms commissioning skills for basic standalone product commissioning to a green‑light and connectivity level.
• Experience building telecoms infrastructure services from plans to quality requirements in line with Telcordia Standards.
• Installation and commissioning experience with Ciena, Nokia, Juniper, Cisco, Infinera and Huawei equipment; in‑depth knowledge of networking, optical transmission systems and IP.
• Excellent written and spoken English for report writing.
• Proven customer interface skills in similar environments.
• Ability to work under pressure and positively influence others.
• PC literacy, especially Microsoft Office 365.
• Ability to manage own workload and meet all SLAs.
• Flexible approach to adapt to business needs.
• Full US driving licence.

At Indigo, we foster an inclusive culture that values diversity, integrity and merit, empowering employees to reach their full potential. We welcome candidates from all backgrounds, particularly those under represented in our industry, including women, people with disabilities and LGBTQ+ individuals. With over two decades of experience and a presence in 90+ countries, we specialize in fixed line, 5G, edge DC and subsea technologies.

As a proud recipient of the Investors in People Gold Award, we invest in your growth and development.

• Entry level

• Full‑time

• Engineering and Information Technology
• Telecommunications