Seasonal Fan Experience Associate

At the Blank Family of Businesses, our Core Values drive our culture, guide our decisions, and make our organization a great place to work.

Recognize that the well-being of business cannot be separated from the well-being of society. Join in our ongoing efforts to give back through time, talents, labor and financial commitment.

Demonstrate an entrepreneurial spirit that supports our culture and vision. Take full advantage of our empowerment philosophy by offering suggestions, making decisions and taking responsibility for actions. Stand up for your convictions and vocalize your opinions.

Constantly seek new ways to improve results and move above and beyond what seems possible. Demonstrate non-stop reinvention. Do not let unnecessary bureaucracy kill innovation. Implement high quality, new processes, products, services, or solutions that meet or exceed the needs and expectations of our customers.

Demonstrate understanding that people are the center, the heartbeat of any successful enterprise. Build rapport and trust by demonstrating sensitivity and respect for others. Empower and listen to associates because they are our number-one source for information and ideas. Invest time and resources in developing associates’ skills and assisting them in managing their careers.

Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Dedicate the needed resources, time and energy to creating lasting value for all customers.

Our individual differences make our organization more valuable. Value diverse ideas, experiences, skills, work styles and backgrounds. Harness individual differences to create a competitive advantage and better support our partners. Encourage others to accept and capitalize on diversity.

The AMB Sports + Entertainment Fan Experience Team is seeking a collaborative, adaptable, and highly accountable candidate to join the team as a Seasonal Fan Experience Associate. This role supports the team across its three core pillars:
Data & Analysis, On-Site Event Observation & Execution, and Actionable Solutions, providing exposure to both the analytical and operational sides of Fan Experience across Atlanta Falcons, Atlanta United, concerts, and all other Major Events hosted at Mercedes-Benz Stadium.

Responsibilities will vary based on team priorities and event needs and may include supporting survey analysis and reporting, preparing presentations and operational resources, conducting onsite observations and audits, assisting with event-day execution, supporting special projects, and helping translate fan feedback and operational insights into meaningful improvements. The role is intentionally broad and offers a diverse range of experiences designed to build a well-rounded understanding of how Fan Experience strategy connects to event-day operations.

The ideal candidate is someone who works well with others, takes ownership of their individual responsibilities, and is willing to support the broader team wherever needed. Success in this role requires a team-first mindset, strong follow-through, attention to detail, and the ability to carry assignments from initial direction through completion. Associates should be comfortable collaborating across different personalities and functions, stepping in to support teammates when needed, communicating early when challenges arise, and remaining accountable for ensuring the work gets…