Fraud Specialist

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We are looking for an analytical and proactive Application Fraud Specialist to join the Group Counter Fraud function and play a pivotal role in strengthening our fraud resilience across the underwriting lifecycle. This is a new opportunity to join Hiscox and make a real difference in a key area of our business.

• Lead investigations into suspected application fraud at all stages of the underwriting journey.
• Develop and apply fraud indicators tailored to business lines.
• Collaborate with underwriting, claims, and data science teams to build and refine fraud detection models.
• Work with external data sources (e.g. credit reference agencies, Companies House, Land Registry) to enrich internal datasets.
• Maintain and evolve centralised tools and processes for fraud case management.
• Build and maintain effective links between industry counterparts.
• Provide training and guidance to junior staff and business units on fraud detection best practices.
• Liaise with vendors and internal stakeholders to ensure effective investigation workflows.
• Use industry intelligence to direct local strategies.
• Able to produce accurate, timely and relevant management reporting of the success of the counter fraud strategy.

The ideal candidate will bring proven experience in fraud detection or investigation, preferably within the insurance or financial services sector. They will have a strong grasp of underwriting processes and fraud typologies, and be comfortable working with data enrichment techniques, machine learning models, and fraud analytics. This individual will be a confident communicator with excellent stakeholder management skills, capable of building strong cross-functional relationships.

They will thrive in a fast-paced environment, demonstrating the ability to work both independently and collaboratively to drive fraud resilience and innovation.

• Demonstrable investigative-related experience essential within the insurance sector
• Minimum 3 years in fraud investigation
• Ability to effectively communicate with all stakeholders across the business
• Able to prioritise and take ownership of tasks
• Analytical approach with keen attention to detail
• Receptive to new ideas and opportunities to innovate
• Preferred experience using fraud detection and reporting systems
• A team player who can also work independently in a fast-paced environment
• Able to adapt to change positively and quickly
• Insurance industry experience preferred
• Strong interpersonal and organizational skills

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels, and is today a leading business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees operating in major cities including New York, Atlanta, Chicago, West Hartford, and Scottsdale. Hiscox USA offers a broad portfolio of commercial products across multiple lines.

• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans
• Company paid group term life, short-term and long-term disability coverage
• Paid time off and holidays; ability to purchase additional PTO
• Paid parental leave
• 4-week paid sabbatical after every 5 years of service
• Adoption assistance and medical travel reimbursement programs
• Annual reimbursement for health club membership or related fees
• Company paid subscription to Headspace for wellbeing
• Culture focused on balance, diversity and community involvement

You can follow Hiscox on Linked In, Glassdoor and Instagram (@Hiscox Insurance).