Cash Application Specialist

Cash Application Specialist – Safe-Guard Products International

Location:

US‑GA‑Atlanta (Sandy Springs)

FLSA:
Non‑Exempt

The Cash Application Specialist will operate with the highest degree of honesty, integrity, and accuracy in a fast‑paced, deadline‑driven, team‑oriented environment. This position supports the Supervisor and the Accounts Receivable Department to provide financial, clerical and administrative services to ensure efficient, timely and accurate processing of payment on accounts under his or her control.

• High volume of daily processing of cash deposit batches and postings to dealer/agent accounts, including payments made by check, EFT payments, and branch deposits.
• Generate and apply credit/debit memos.
• Partner with A/R team and Operations to troubleshoot and resolve payment variances.
• Work with Dealer/Agent to obtain remittance documentation.
• Ensure all transactions comply with financial policies and procedures.
• Maintain daily cash posting/reconciliation schedules and accurate accounting/audit records and balance back to deposit totals.
• Run reports for unapplied cash resolutions.
• Identify and solve problems timely and accurately; ability to think beyond immediate consequences.
• Research and correct/apply all transactions relating to unapplied cash, with continuous follow‑up until payment is fully applied.
• Apply independent judgement with follow‑up to dealers/agents and business partners to determine direction.
• Batch and scan contracts to be keyed and apply funds to the contracting system.
• Provide support for other duties and projects as assigned.
• Support team members by establishing effective interpersonal relationships, and cross‑functional partnering.
• Meet and understand department productivity, quality standards, and product knowledge.
• Communicate effectively with customers, advocate customer needs and initiate resolution.

• Intermediate level proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Knowledge of Microsoft Dynamics, Great Plains, and Microsoft 365 is a plus.
• Excellent written and verbal communication skills are a must.
• Good interpersonal and communication skills.
• Strong background in mathematics.
• Strong eye for detail.
• Good organizational skills and ability to work independently.
• The skills to handle stress, negotiate, and solve problems.
• High school diploma or general education degree (GED); plus, six months to 1‑year related experience and/or training; or equivalent combination of education and experience.
• Customer Service skills:
  Ability to effectively communicate with customers as well as internal personnel.
• Ability to write routine reports and correspondence.
• The ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to calculate figures, perform basic math functions such as discounts, interest, and percentages.

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company‑paid Short‑Term and Long‑Term Disability
• Company‑paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

Safe‑Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe‑Guard contracts.

Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.

Safe‑Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing:
1) the highest quality protection products in the industry,
2) a broad platform of branded product, technology, marketing, and training solutions, and
3) an unwavering commitment to uncomplicated care and customer service.

Safe‑Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.