Fraud and AML Analyst

Responsibilities

• Research and analyze Mastercard, Visa and private label account activity to detect fraudulent activity.
• Analyze accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering.
• Act as a front-line resource and escalation point regarding suspicious activity.
• Perform complex investigations regarding suspected fraudulent activities.
• Frequently interact and communicate with customers, internal customer service, and merchant partners.
• Support essential departmental functions and perform backup duties as needed.
• Handle and resolve escalated customer calls and inquiries.
• Assist in special projects upon request.
• Review documentation provided by applicants and existing customers to determine validity.

• Solid understanding of fraud risks, processes, and procedures.
• Sound judgment and ability to deal with customer issues in both a routine and complex environment.
• Ability to analyze, solve problems, and make decisions effectively and independently.
• Ability to manage multiple diverse tasks simultaneously.
• Microsoft Office Suite and Windows experience.

• AML/BSA knowledge.
• Experience with credit card products, and knowledge of related regulations.

• Entry level

• Full-time

• Finance and Sales

Location:

Atlanta, GA

Salary: $85,000 - $105,000