Business Process Analyst

Company

United Concordia Dental

* MUST BE A US CITIZEN *

This role will serve as a link between underwriting operations, financial strategy, and process optimization. The incumbent will apply strong analytical and financial acumen to understand, document, and improve processes within the underwriting lifecycle, ensuring efficiency, compliance, and alignment with financial objectives. While primarily focused on process improvement, this role will also support critical underwriting functions, leveraging data to drive strategic decisions and operational excellence.

• Create comprehensive process maps and documentation for underwriting procedures, identifying current state operations, future state recommendations, and potential financial impacts.
• Develop desktop procedures and training materials specific to underwriting functions, ensuring clarity for audit and compliance.
• Collaborate closely with underwriters to analyze existing processes and tools, identifying opportunities for financial efficiency, risk mitigation, and improved quote/renewal turnaround times.
• Conduct analyses to quantify the financial impact of proposed process changes or tool enhancements, ensuring data-driven recommendations.
• Actively participate in and support project meetings related to underwriting system enhancements, financial modeling tool development, and overall operational efficiency initiatives, ensuring the underwriting perspective is well-represented.
• Support underwriting workloads by calculating rates utilizing company rating algorithms, adjusting accordingly to cover questionable claim patterns or unusual situations not otherwise contemplated within the standard formula.

• Required:
  
  High School Diploma/GED
• Preferred:
  Bachelor’s Degree in finance, Accounting, Economics, Business Administration, or a related field.

• Required:
  
  3 - 5 years of experience in a Business Analyst or Business Process Analyst role or related operational area (e.g. claims, billing, customer service, etc.).
• Preferred:
  Experience in a financial analysis, underwriting support, or actuarial support role; strong understanding of financial concepts, risk assessment, and insurance product life cycles.

None required or preferred.

• Analysis of business problems/needs
• Written & Oral Presentation Skills
• Business Analysis
• Business Process Design
• Business Process Improvement
• Business Process Mapping
• Business Requirements
• Collaborative Problem Solving
• Project Management

0% - 25%

Remote

Minimum: $50,200.00

Maximum: $91,200.00

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.