Loan Documents Vault Coordinator

Ameris Bank is a purpose‑driven company dedicated to bringing financial peace of mind to communities one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, we stand as a partner. We serve customers across the Southeast, Mid‑Atlantic, and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, teammates are inclusive, collaborative problem‑solvers who go the extra mile to support one another and meet every customer’s needs. Our culture prioritizes continuous improvement and a growth mindset. Employees have access to Employee Resource Groups that advocate for purpose and inclusion.

The Loan Documents Vault Coordinator is responsible for all functions related to vault tracking/maintenance of Retail, Commercial, and Construction loan files, as well as imaging, recording, quality control, and filing. Performs other projects and duties as assigned.

• Serve as the primary point of contact for maintaining and accounting for all files and documents requested from any Line of Business (LOB), internal bank employees, auditors, or investors. Original files/documents should not leave the vault without a proper request and valid reason for needing originals since documents are imaged.
• Ensure original files leaving the vault are properly tracked and followed up for return as per procedures, covering all vault files/documents including paid/closed loans.
• Maintain paid/closed loan file requests and ensure that aged files are sent to off‑site storage for retention and are imaged prior to shipment and logged.
• Maintain a constant and continuous flow in the vault when re‑organization of files/documents is needed for efficient space usage and future growth.
• Ensure documents that must remain on‑site are properly filed and maintained.
• Research missing files/documents and return originals to the vault in a timely manner as per procedures.
• Prepare, image, and complete quality control for all files and trailing/miscellaneous documents in a timely manner as dictated by bank procedure or management.
• Maintain a proper filing system; ensure files/documents are filed orderly.
• Deliver timely recordable documents to the required municipality for lien perfection of consumer and commercial loans.
• Proactively communicate information to management when issues arise that may hinder workflow; collaborate with team and management to find resolutions.
• Perform quality assurance audits.

• Basic computer and Microsoft Office proficiency.
• Intermediate verbal and written communication skills.
• Ability to plan, organize and prioritize tasks.
• Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.
• Ability to manage and organize a high volume of documents.
• Ability to read, analyze and interpret documents.
• Work in‑office five days per week.

• Minimum of 1 year experience in a related role working with bank vault documentation, storage or imaging systems.
• Direct bank loan vault experience preferred.

• High school diploma or GED required.
• Bachelor’s degree or equivalent combination of education and experience preferred.

A comprehensive employee benefit package is provided to all eligible employees.

• Medical, Dental and Vision Insurance
• Ameris Bank covers a major portion of healthcare costs; eligibility begins the first of the month following 30 days of employment.
• Life Insurance at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long‑Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan with a 50% match on the first 8% of contributions
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee…