Sr. Manager, Business ; Finance

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two‑thirds of the Fortune 100, Pager Duty is essential for delivering always‑on digital experiences to modern businesses.

Join us. At Pager Duty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award‑winning workplace.

Pager Duty is seeking a Sr. Manager, Enterprise Applications (Finance) to join our team! You'll manage and support Pager Duty's broad portfolio of financial systems and applications, overseeing the following process areas from an IT systems perspective:
Order to Cash/Order to Revenue, Procure to Pay, and Record to Report. You'll partner with stakeholder teams across Revenue, GL Accounting, Tax & Treasury, Procurement, FP&A, and Operations to deliver technical solutions that drive business success. As a people‑focused leader with strong cross‑functional project leadership skills and exceptional facilitation abilities, you'll oversee system strategy and implementation while championing process improvements to enable our continued growth.

In this critical cross‑functional leadership role, you'll lead and develop a team of highly capable IT product managers and IT system administrators, using your leadership experience to grow and shape their careers.

Pager Duty is a flexible, hybrid workplace. We embrace and encourage in‑person working as an integral part of our culture. This role is expected to come into our Atlanta, San Francisco, or Toronto office 2‑3 times per week, so you can thrive in your new role and fully embrace being a Dutonian!

This role is expected to come into the Atlanta office 2 days per week as part of Pager Duty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!

• Set the Finance applications product vision and multi‑quarter roadmap, aligning technology initiatives with Finance and business objectives. Oversee the end‑to‑end delivery of Finance system initiatives from requirements gathering through launch and post‑launch support.
• Lead, mentor, and develop a high‑performing team of IT product managers and system administrators, focusing on career growth and professional development across diverse financial technology platforms while fostering a culture of continuous improvement, collaboration, and operational excellence.
• Lead large‑scale, cross‑functional projects that span multiple business units, managing competing priorities and ensuring successful delivery of complex initiatives while leveraging your experience managing finance stakeholders to maintain strong relationships and drive real change.
• Utilize strong facilitation skills to lead productive meetings, workshops, and requirements gathering sessions with diverse stakeholder groups, communicating effectively with finance stakeholders by speaking their language and translating complex technical concepts into business terms while understanding financial processes, controls, and reporting requirements.
• Draw on your experience to plan comprehensive roadmaps that align technology initiatives with business objectives and strategic priorities across multiple quarters and fiscal years, implementing and managing Agile and SCRUM processes to drive team performance and efficiency.
• Collaborate with your team to develop and maintain the strategy for our comprehensive suite of financial applications including ERP, Billing, Procurement, and other critical business systems, overseeing the end‑to‑end delivery of financial system initiatives from requirements gathering through to launch and post‑launch support.
• Stay current with Net Suite, Coupa, Zuora, and emerging technologies to recommend and implement best‑in‑class solutions while collaborating with Finance, Accounting, Revenue, Procurement, FP&A, and Operations leaders to define, prioritize, and deliver business requirements.
• Lead business, accounting, and workflow process improvements across finance, procurement, tax, audit, and security while defining and…