Disaster Recovery Public Assistance Specialist - ON CALL

ICF's Disaster Management Division seeks Disaster Recovery Public Assistance Specialists to join our team.
This position is for US - Nationwide. This ON-CALL position will require travel to client offices, disaster recovery sites, and deployable for multiple week assignments.

About On-Call Employment with ICF:
Due to the seasonal or project-specific nature of our disaster and emergency management work, ICF hires professionals as “On-Call” employees. On-Call employees are scheduled for work as it becomes available, with the freedom to accept or decline hours. They can work on concurrent projects outside of their ICF assignment, provided there's no conflict of interest.

Definition: FEMA Public Assistance (PA) is a program provided by the Federal Emergency Management Agency (FEMA) that provides financial and direct assistance to states, tribes, and territories… This is not health or social services.

The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting with PA Program delivery, project worksheet development and operational details.

At ICF we make BIG things happen. Let’s work together to help Hurricane victims and communities recover and re-build for future resilience. ICF’s growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands‑on integrated multidisciplinary approach. Join the ICF team and help make a difference.

Compensation:
While the range below is broader, this position will offer an hourly pay range between $35-$45 per hour, based upon % match to job description, location, etc., as determined by the hiring team. Higher education and experience will not change this salary range.

• Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations.
• Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
• Develop and execute program-specific administrative and operational guidance.
• Address FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Coordinate and participate in resolution of project related issues and concerns.
• Ensure the delivery of excellent customer service and support to partner agencies.
• Ensure timely administrative and fiscal processes for project worksheets.
• Promote capacity building through local, state, federal, and non-governmental partners.
• Demonstrate subject matter expertise and leadership with program partners and customers.
• Coordinate and participate in resolution of project related issues and concerns.
• Optimize procedures and maintain communication and focus.
• Maintain and track each case as required in project report management information system.
• Measure performance with key metrics.
• Keep management team informed on issues, problems & resolutions.
• Superior customer service skill set, ability to listen, facilitate and negotiate problems.
• Expertise in area in which you are assigned. Carry out timely and accurate duties as requested.

Please provide an updated resume aligned to the qualifications, skills and experience required.

• 2+ years of FEMA, State or Local Public Assistance experience addressing operational issues in disaster recovery operations including issues that have complex programmatic element. May include PA, Hazard Mitigation, Grants.
• 2+ years of experience personally analyzing FEMA project worksheets.