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Business Support Analyst - OFI SNAP

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Human Services, Department of
Full Time position
Listed on 2026-10-12
Job specializations:
  • Government
  • Business
Salary/Wage Range or Industry Benchmark: 72600 USD Yearly USD 72600.00 YEAR
Job Description & How to Apply Below
Position: Business Support Analyst 3 - OFI SNAP (00179297)
Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

Business Support Analyst 3 - OFI SNAP )

Agency

Department of Human Services

Job

Requisition

JR

Shift

Day (United States of America)

Compensation Details

$72,600.00

Job Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Benefits
  • Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Location

47 Trinity Ave. Atlanta, Georgia 30334.

Responsibilities

Job Description Pay Grade: L Under broad supervision, the SNAP Policy Specialist is responsible for developing, writing, revising, and disseminating policies and procedures for the Supplemental Nutrition Assistance Program (SNAP) using manual transmittals, email, and/or memorandums; providing technical assistance and consultation to OFI state, district, and county staff; communicating state policies and procedures to our Federal partners; and may administer or provide high-level support for various projects, grants, contracts, procedure implementation, and/or specialized functions.

Role

and Responsibilities
  • Develops, writes, revises, and disseminates policies and procedures for the Supplemental Nutrition Assistance Program (SNAP) using manual transmittals, email, and/or memorandums.
  • Provides technical assistance and guidance to state, district, county office, and state vendor staff regarding the interpretation and implementation of SNAP program requirements.
  • Communicates all State policy and procedures with our federal partners.
  • Provides expert recommendations to the GA State Legislature, Community Partners, and other State programs on proposed SNAP regulations, policies, and procedures.
  • Coordinates State and Federal SNAP Audits and Management Evaluation Review processes with State and Federal Agencies.
  • Participate in formal management evaluation reviews of SNAP operations.
  • Analyzes and interprets program data and reports to identify problems and error trends and provides solutions for program operations.
  • Tracks, monitors, and manages statewide SNAP-funded contracts and state plans.
  • Coordinates with the Training and Professional Development staff to develop training materials for SNAP program staff.
  • Interprets and implements federal and State policy.
  • Reviews and approves Gateway data fixes if they appear to be in congruent with approved policy or practice.
  • Maintains knowledge of the Georgia Gateway system.
  • Make recommendations for policy/procedure development and/or revision and advocate for changes as appropriate.
  • Processes invoices and contracts for the SNAP Policy Unit.
  • Performs other professional responsibilities as assigned, and statewide travel may be required.
Minimum Qualifications
  • Associate degree in business or related field from an accredited college or university and three (3) years of experience related to area of assignment. OR One (1) year of experience required at the lower-level Business Support Analyst 2 (GSP
    131).

    Note:

    An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.
Preferred Qualifications
  • Bachelor's degree in public administration, business administration or a related area AND four (4) years of work experience in the management of the administrative support activities in the Supplemental Nutrition Assistance Program (SNAP) and/or other related human services programs.
  • Two (2) years as an Administrator with DFCS/Office of Family Independence (OFI)…
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