City Council Senior Advisor | District Director

Atlanta, GA, United States

Position open until 11/13/2026

Salary Range: $80,000 - $100,000 annually

General Description and Classification Standards

The District Director manages the day-to-day operations of the City Council office’s district presence, leading constituent services, community engagement, and local coordination. This role serves as the primary point of contact for residents and stakeholders, ensuring responsive service delivery, strong community relationships, and a visible on-the-ground presence.

Supervision Received

Direction received is general and focuses on end results. Position plans own work and project schedules and sequences, collaborating with Council leadership and staff.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

District Operations

• Coordinates logistics and ensure the Council member is prepared for district engagements
• Coordinate with policy staff to prepare for district meetings and community engagements
• Tracks upcoming commitments and flag scheduling conflicts or priority events

Constituent Services

• Manage constituent inquiries and casework from intake to resolution
• Handles escalated constituent concerns and work with City departments to ensure resolution
• Tracks service trends and identify opportunities to improve responsiveness

Community Engagement

• Serves as the office’s lead representative in the district, including at neighborhood meetings
• Build relationships with neighborhood groups, nonprofits, and local leaders
• Organizes and support community meetings, events, and outreach efforts

Coordination and Support

• Relays district concerns to policy and legislative staff
• Provides updates on community needs and emerging issues
• Assists with communication efforts and ensure consistent district messaging

May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge

Skills and Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of municipal government structure, functions, and operations.
• Knowledge of community relations and public engagement practices.
• Knowledge of local community issues, resources, organizations, and stakeholders.
• Knowledge of methods and practices for coordinating with governmental agencies and community organizations.
• Knowledge of professional standards for handling confidential and sensitive information.
• Skill in establishing and maintaining effective working relationships with elected officials, City staff, residents, community organizations, and other stakeholders.
• Skill in exercising sound judgment and discretion in sensitive or high-priority situations.
• Skill in managing multiple priorities, deadlines, and assignments in a fast-paced environment.
• Ability to understand and assess community concerns and determine appropriate courses of action.
• Ability to collaborate effectively with City departments, Council staff, community organizations, and external partners.
• Ability to interpret and communicate City policies, procedures, programs, and services in a clear and understandable manner.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.
• Ability to represent the…