Quality Improvement Safety Program Manager| School of Medicine, Pediatrics

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Emory University is a leading research university that fosters excellence and attracts world‑class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

The quality manager, reporting directly to the division’s Director of Quality Improvement & Safety, supports the planning, education and implementation of quality improvement and safety projects throughout the division’s practice locations. Interventions will take place through inter‑hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics. Travel and access throughout the Emory Division of Neonatology practice location is required.

The manager will serve as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements.

JOB DETAILS:

• Supports the planning, education and implementation of quality improvement and safety projects throughout the department’s practice locations.
• Interventions will take place through inter‑hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics.
• Travel and access throughout the department locations is required. Serves as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements.
• Monitors and evaluates the performance of value‑based care programs, analyzing data to identify opportunities for improvement, and optimizing program effectiveness.
• Oversees and implements value‑based care initiatives and leads special projects to enhance the overall effectiveness and efficiency of the department's care delivery.
• Analyzes and presents clinical and non‑clinical dashboard reports to the division as well as hospital leadership and staff.
• Collaborates with leadership to establish organizational quality goals. Partners with the clinical leaders including designated quality leads, nursing leaders as well as cross‑functional leaders throughout the organization.
• Leads communication with stakeholders and external parties.
• Leads and coordinates special projects to address specific challenges or opportunities within the organization, driving innovation and continuous improvement.
• Collaborates with multidisciplinary teams, including clinicians, administrators, external partners, and hospital staff to drive the successful implementation of value‑based and care programs.
• Serves as a liaison between internal stakeholders and external partners to facilitate communication, collaboration, and data knowledge sharing related to departmental initiatives.
• Interprets and presents how data impacts hospital finance, accreditation, patient care workflows, and local and national performance benchmarks.

ADDITIONAL DETIALS:

• The core responsibilities of this position will involve monitoring and evaluating the performance of Value‑Based care programs, analyzing data to identify opportunities for improvement, and optimizing program effectiveness.
• This position consists of overseeing and implementing Value‑Based care initiatives and leading special projects to enhance the overall effectiveness and efficiency of neonatal care delivery.
• Strong technical knowledge and skills in process improvement disciplines and a deep understanding of quality and patient safety best practices are qualities needed.
• The candidate will also be expected to analyze and present clinical and non‑clinical dashboard reports to the division as well as hospital leadership and staff.
• They will collaborate with leadership to establish organizational quality goals.
• This individual must demonstrate the following skills: well‑developed interpersonal skills, including the ability to deal effectively with all levels of personnel, both within and beyond the division; excellent written communication skills; flexibility with work hours; time management and organizational skills; must demonstrate the…