Front Desk Receptionist

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. Life is richer when we truly connect to the people and the world around us.

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French‑inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or relax at our tranquil spa.

The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check‑in, during the stay, and on departure. This role works to achieve the highest level of guest satisfaction during arrival and departure, responds to a wide variety of guest requests, assesses guest needs, adds personal recommendations, and aligns with Four Seasons service standards.

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assist guests with inquiries related to hotel services, hours of operation, key personnel, in‑house events, directions, etc.
• Respond to all guest requests in an accurate and timely manner, interacting in person and by phone.
• Resolve guest complaints and find opportunities to recognize and personalize the service experience for all guests.

• One or more years of experience working within a luxury hotel or similar environment (considered an asset).
• Excellent interpersonal and communication skills.
• Cross‑cultural sensitivity and a customer‑service orientation.
• Guest‑centricity and an understanding of the importance of guests’ preferences.

• Competitive salary and wages
• Excellent training and development opportunities
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Discounted rates for parking

Eight‑hour shift; scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster, please visit this website: EEOC poster.