Restaurant Supervisor - Waldorf Astoria Atlanta Buckhead

Job Description - Restaurant Supervisor - Waldorf Astoria Atlanta Buckhead (HOT0C3RU
) Job Number

HOT0C3RU

Waldorf Astoria Atlanta Buckhead – 3376 Peachtree Road NE, Atlanta, GA 30326

Waldorf Astoria is looking for a Restaurant Supervisor to join the Food and Beverage Team at this gorgeous Atlanta property!

Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

• Classification: Full-Time
• Shift: Various — must have availability to work weekdays, weekends, and holidays.

The ideal candidate will have the following qualifications:

• Previous experience in a similar position
• Highly self‑motivated and able to motivate others
• Work in a safe, prudent, and organized manner
• In-depth knowledge of food and its preparation
• Ability to relate to all levels of guest and management
• Ability to handle multiple tasks at one time
• Excellent attention to details and extensive service knowledge

As a Restaurant Supervisor, you would be responsible for supervising the services of the Food and Beverage outlets in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Support the Company’s philosophy and culture
• Provide excellent service at all times to all guests
• Assist guests courteously and efficiently
• Supervise day‑to‑day operations
• Supervise the maintenance and cleanliness of the outlet at all times
• Excellent knowledge of food and beverage, including being able to service and sell the product
• Assist manager with scheduling
• Assist manager with Team Members training and development
• Assist manager with monthly departmental meeting
• Assist manager with conducting daily communication meetings with staff prior to shift
• Visit all guest tables in the restaurant during or after their visit to ensure satisfaction
• Supervise, coach, and counsel Team Members, including disciplinary procedures.
• Uphold and enforce all hotel policies and procedures as stated in the hotel colleague handbook
• Attend weekly and monthly Food & Beverage meetings
• Communicate all group information/changes accurately and timely to appropriate hotel colleagues
• Lead daily departmental meeting
• Maintain responsibility for financial goals set forth by the company
• Be responsible for guest and Team Member satisfaction scores
• Perform any other reasonable duties as assigned by the Food & Beverage Management team.

We look for demonstration of these values:

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Doing the right thing, all the time.
• Leadership – Leading in our industry and communities.
• Teamwork – Team players in everything we do.
• Ownership – Owning our actions and decisions.
• Now – Operating with a sense of urgency and discipline.

Key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

The benefits include:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee Stock Purchase Program (ESPP) – purchase Hilton shares at 15% discount
• Debt‑free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more).