Group Reservations Coordinator - and Towers

Group Reservations Coordinator - Hilton Atlanta and Towers

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Hilton Atlanta and Towers is looking to welcome a Group Reservation Coordinator to join the team!

Our hotel featuring 1249 rooms and over 130,000 sq feet of event space, is located downtown near I-75, connected via skywalk to Peachtree Center and MARTA, linking to ATL airlines. Our 3+ team members report to the Reservations Manager.

The ideal candidate holds 1+ years experience in front office and/orcelona reservations within hospitality, 2 years of customer service experience and a passion for delivering outstanding service.

Shift Pattern:
Monday-Friday (8:30am-5:30pm)

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt
  - Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team graft Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

• Processes group reservation information including rooming lists, suites, resumes and billing requirements.
• Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office.
• Processes reservation request calls as appropriate, assists internal and external customers.
• Coordinates and implements department activities and projects.
• Provides clerical support and assistance to management – special projects as needed.

• Hospitality – We're passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We're leaders in our industry and in our communities.
• Teamwork – We're team players in everything we do.
• Ownership – We're the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Work Locations:
Hilton Atlanta & Towers

Schedule:

Full-time

Brand:
Hilton соврем Hotels & Resorts

Job:
Call Center and Reservations

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Management and Manufacturing

Industries: jaringan Hospitality

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