Hospitality Training Manager

Engagement: Hybrid 1099 contract.
Comp: $75-150/hr engaged for internal training + 20-30% profit share on external Gold Shield certification sales.
Location: Remote with Southeast travel.
Reports to: Director of Hospitality Operations.

TWF's Premium Hospitality and Event Staffing division runs captain-led, W-2 teams at hotels, venues, caterers, and corporate events. Our Gold Shield Certification is the brand promise our clients buy. We need a Hospitality Training Manager who can own our internal training curriculum AND productize Gold Shield Certification into an external revenue stream we can sell to other hospitality firms.

Hospitality training and L&D professionals with 8+ years experience. Former hotel F&B leaders, banquet directors, or convention center ops leaders who transitioned to training and curriculum work. AHLEI Certified Hospitality Educator, ATD Master Trainer, or equivalent credential a plus.

• Own the Captain School curriculum across all TWF markets
• Train new banquet captains, event leads, and shift supervisors
• Maintain Gold Shield Certification standards across markets
• Build external Gold Shield training products that can be sold to other hospitality firms as B2B training license
• Deliver client-facing training engagements (hotel teams, catering operators, venue staff)

$75-150/hr for internal training work. 20-30% profit share on external Gold Shield certification sales (B2B training revenue from outside hospitality firms). The productization side has $100K-$500K annual recurring revenue potential.

Most hospitality firms have not productized their training. If you can build it, you participate in the upside.

Send CV and one-paragraph note on a hospitality training program you have built and delivered to  with subject "Hospitality Training Manager." Reply within 48 hours.