HR​/EEO Investigations Manager

The HR/EEO Investigations Manager is responsible for conducting and supporting impartial, thorough, and timely investigations into complaints of harassment, bullying, discrimination, retaliation, and other misconduct. The Investigations Manager is responsible for completing investigations, writing reports, providing recommendations to Operations teams in conjunction with Ethics and Compliance, HR, and Legal, and proactively identifying systemic issues and trends to support organizational improvements. This role will be a shared service, supporting all three of Balfour Beatty’s strategic business units across the U.S.

• Investigate escalated HR matters pertaining to complaints concerning disparate treatment based on protected classes, harassment, discrimination, retaliation, and other high-risk matters, with compassion and sensitivity.
• Partner with HR and Legal to support and oversee investigations.
• Own assigned investigations through entire lifecycle, including creation of investigation plans, document review, witness interviews, and reporting.
• Communicate with complainants, respondents and/or others regarding the plan and timeline for completion.
• Prepare reports of investigation (or executive summaries in lieu of reports) documenting findings, case details, and conducting root cause analysis to identify contributing factors for substantiated misconduct.
• Provide conclusions and recommendations in conjunction with HR, Ethics and Compliance and Legal if necessary.

• Proactively identify and elevate high-risk issues and systemic trends.
• Assist in periodic reporting to necessary internal groups.
• Submit regular status reports as requested.
• Contribute to continuous improvement of overall investigations program (e.g., preparing or participating in training, guidance, templates, etc.).

• Complete all paperwork relating to the investigation including all necessary notes.
• Maintain detailed records and case files in accordance with established documentation standards.
• Utilize case management systems and data analytics

• Bachelor’s Degree in Human Resources, Labor Relations, Business, Criminal Justice, or related field
• Advanced degree (JD, MBA, or related field) preferred
• Relevant professional certifications (e.g., AWI-CH, SHRM-CP, PHR) preferred
• In depth knowledge of the federal and state laws pertaining to civil rights, discrimination, harassment, and retaliation, including Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and similar statutes.
• Demonstrated ability to compose clear, concise, timely and professionally written investigation reports.
• Demonstrated experience and job knowledge in federal and state employment laws
• Strong written and verbal communication skills.
• Proficiency in MS Office products.

• Experience in a matrixed or large-scale organizational structure preferred.
• Labor relations experience is strongly preferred.

• Strong emotional intelligence and ability to navigate sensitive topics with compassion and professionalism.
• Strong written and verbal communication skills.
• Ability to communicate effectively at all levels
• Ability to communicate effectively at all levels
• Ability to multi-task, manage several projects and excel under tight deadlines
• Ability to work independently with minimal supervision at times and to develop collaborative relationships and effectively contribute as part of a team at times.

• Ability to travel up to 25% of the time.
• Typical Physical Demands:
  Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 50 lbs.
• Typical Work
  
  Conditions:
  
  Work is performed in an office setting and may also require visits to company job sites. Employee frequently interacts directly with community management, facilities management, residents and staff members during the workday.

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