Human Resources Manager

Human Resources Manager

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Job Title: HR Manager

Reports To: Vice President or Senior Manager of Human Resources

Department: Flex HR Human Resources Outsourcing Department

Location: Remote out of Alpharetta, GA. Preferably candidates living in Georgia or Illinois

FLSA: Exempt

About Flex HR: Flex HR is a fast-growing HR outsourcing company co-located in Atlanta and Chicago. We work with companies in a variety of industries to help them manage their human resources and payroll. We are a team of professionals who consistently provide our clients with white-glove customer service. We are looking for a positive, self-motivated, dedicated, skilled, customer-focused, and detail-oriented person to join our team and organization.

We are seeking a dedicated and experienced Human Resources Manager to join our team. The ideal candidate will be responsible for developing and executing HR strategies, practices, and standard operating procedures to enhance organizational effectiveness and drive employee engagement. The HR Manager provides daily customer service and HR operational support to our clients. This position will be the point of contact for the HR department.

The HR Manager will provide outstanding service to our clients and serve as a key partner to leadership to ensure that HR initiatives are compliant and aligned with business goals. The HR Manager will be a team-oriented player within our Flex HR team as well as a trusted advisor for employees. The HR Manager will also support activities related to personnel actions, ensuring the availability of collateral materials and files to support activities such as new hire offer letters, onboarding, terminations, exit interviews, employee relations, conflict resolution, benefits administration, leave of absence management, unemployment/worker’s compensation claims, multi-state compliance and policy development.

• Help new employees with the onboarding process, providing great employee experience.
• Offer letters and other required paperwork.
• Onboarding through the HRIS/payroll platform or manually.
• Answer questions about benefits and HR-related items for the company.
• Manage the complete employee onboarding process from start to finish.
• Help employees with benefit enrollments for specific clients’ employees.
• Coach managers on the Performance improvement Plan (PIP) process.
• Help clients with terminating their employees, including filling out necessary forms by state, separation or severance documents when required, and serving as a witness to a termination call.
• Lead quarterly reviews for your clients and provide exemplary service for your clients and their employees.
• Be involved with your clients’ employees, including providing monthly birthday updates and annual anniversary celebrations.
• Complete periodic audits, monthly benefits reconciliations, and maintain accurate client records.
• Interact with your clients and offer HR support to employees through virtual office hours.
• Process HSA/FSA requested changes for employees, working with the vendor when requested to make any changes with the banks.
• Assist new employees or former employees with completion of the appropriate paperwork for 401K rollovers, loans, and distribution requests.
• Create high-quality customer interactions by offering creative solutions that solve customer and agent problems while reducing the customer effort.
• Take ownership of client and employee issues and present solutions to effectively address all client and employee concerns.
• Adapt to the specific needs and concerns of clients and employees to build strong relationships for Flex HR specified business needs.
• Demonstrate a high degree of professionalism in all interactions.
• Act as a liaison with other departments to resolve problems.
• Maintain a willingness to take on other responsibilities assigned by management.
• Work in multiple payroll and HRIS platforms.
• Foster a positive workplace environment through strong communication and conflict resolution.
• Administer workers' compensation claims and ensure compliance with relevant regulations.
• Ensure compliance with labor laws and regulations while developing policies and procedures to reflect best practices.

• Be part of an organization that is team-based, positive and helpful.
• Continue to learn in your field and make improvements with your HR knowledge.
• Help to think critically about how to solve problems and how to work smarter, not harder.

• Proven experience as a Human Resources Manager or similar role in a corporate environment, 3-5 years of experience preferably as an HR Manager supporting multiple duties in a similar role, preferably in an outsourced or consulting capacity.
• Strong knowledge of HR best practices, labor laws, multi-state compliance, and regulations.
• Familiarity with HR/payroll systems such as ADP, Paylocity, Paychex, Paycom, Paycor, UKG, Gusto, or Netchex is highly desirable.
• Excellent…